Trial FAQs 0

Installation Prerequisites 5

• System Requirements
• Firewall Requirements
• Antivirus Whitelisting
• Enzoic Port Changing (Optional)
• Audit/Notification Only Policy

Setup Wizard Install 1

• Setup Wizard Install

Configuration Setup Wizard 11

• Configuration Wizard Overview
• Network Settings
• License
• Monitored Entities
• One Click NIST Compliance

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Console 8

• Dashboard
• System Health
• Monitoring Policies
• Settings
• Reporting

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Troubleshooting 6

• Installation Verification
• Network Reachability
• Email Notifications Not Being Received
• Can Enzoic for Active Directory run without internet access?
• How to tell if Enzoic is having an outage

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Security 11

• What information is sent to the Enzoic servers?
• Is any customer data stored by Enzoic servers?
• How long are you storing our data in your cloud?
• Does Enzoic send the full password hash to the cloud for comparison?
• What does checking NIST 800-63b compliance under Settings actually do?

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Shared files 0

Deleted files 0

Premium features 0

Premium subscription 0

General 14

• What is Enzoic for Active Directory?
• How does Enzoic for Active Directory check passwords being created or reset?
• What does the user see when a password change is rejected?
• Everything You Need To Know About Continuous Monitoring Scans
• What happens when Continuous Password Protection finds a vulnerable password?

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Installation 11

• How complex is Installation?
• What are the Enzoic for Active Directory system requirements?
• Where is Enzoic for Active Directory installed?
• Antivirus Whitelisting/Exclusions and AD Backup Whitelisting
• Will Enzoic conflict with other password policies?

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Features 17

• How does fuzzy password matching work?
• What is root password detection?
• How does password similarity blocking work?
• How many words can be added to the custom password dictionary?
• Can email alerts be customized?

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Additional 8

• What is the source of Enzoic’s compromised data?
• How hard is it to comply with NIST password guidelines?
• How does automation help IT when comparing passwords to password blacklists?
• Why do we see traffic in the Enzoic customer portal going to Stripe.com
• Do we have to force users to reset their password if they're found to be compromised?

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Enzoic Client 4

• Enzoic Password Client Isn't Displaying
• How to exclude Windows Credential Providers
• I have to enter my RDP credentials twice after installing the Enzoic Workstation Client
• Using Duo with the Enzoic Workstation Client

Troubleshooting 10

• Health Status Red: There are no Active Directory entities configured to be monitored in policy Primary
• Will Enzoic send notifications if a user's password attempt is rejected?
• What do compromised passwords look like in the logs?
• Error: PasswordFilter request handler took too long, forcing the check to be abandoned
• Error: FAILURE: PasswordFilter TIMEOUT

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Troubleshooting 1

• Error Message: An attempt was made to load a program with an incorrect format. (Exception from HRESULT: 0x8007000B)

Account Takeover Solutions 5

• How do Enzoic Account Takeover Solutions work?
• How long does it take for Enzoic’s APIs to process an API request?
• How is credential data handled securely?
• What’s the easiest way to get started?
• How are Enzoic’s API licensed?

Web Console FAQ 2

• Enzoic Web Console SSO/MFA
• How to add a new credit card on the Web Console